The New York Times recently ran an article about the great amenities vacation rental homes offer. The NYT mentioned that due diligence is a must with vacation rental homes. Unlike hotels, there is no brand-standard that you can expect from individual vacation homes, so it’s important to make sure the end product is what you expect. Renting from a well-established property management company is a great start, but it is always wise to ask a few questions to ensure the quality.
As a follow-up to the original article, the New York Times ran a second article highlighting questions you should consider when renting a vacation rental home, and speaking from experience on both sides of the vacation rental business (guest and renter), I can assure you that these questions are well worth the time and effort it will take to ponder the answers, and every homeowner and/or property manager should be happy to answer these questions for you.
- Location: Be sure to ask for specifics about the location, including the kind of details you may not be able to tell just from looking at a map; view, distance to attractions and stores.
- Configuration: You should ask for details about how the house sleeps the number of people it claims to sleep as well as where and how big the bedrooms and bathrooms are.
- Child and Pet Friendly: If the house is described as “child friendly” or “pet friendly,” make sure to ask for the property’s definition of those terms since they may not necessarily line up with how you define them.
- Surroundings/Activities: Be sure to ask the homeowner or property manager for recommendations of favorite places to eat and things to do so you can vacation like a local rather than as a tourist.
- PS – Take a look at our Club Seaside events…talk about living like a local!
- Amenities: Ask about what kinds of household amenities are provided so you can determine whether you need to bring your own hair products, dish-washing detergent, seasonings for cooking, and whether you can just arrive and settle in or whether you’ll need to stop at the supermarket first.
- Cleaning Fees: Ask for specifics about cleaning fees and surcharges and especially about if and when extra cleaning fees are charged.
- Cancellation Policy, Keys and Problems: If the cancellation policy is not specified in the contract, be sure to ask about it, and how you’ll get the key. You should also be sure to ask for details about how far the property manager or emergency contact lives from the vacation rental should you need assistance.

